About Otter.ai
Otter.ai is an AI meeting assistant that joins your Zoom, Microsoft Teams and Google Meet calls — or records in-person conversations on your phone — and turns them into live, speaker-labelled transcripts. After each meeting it produces an AI summary with action items, so attendees don't need to take notes.
Otter's AI Chat lets you ask questions across all your meetings, and custom workflows and CRM sync push notes into tools such as Salesforce and HubSpot. Mobile apps, an API and enterprise features like SSO make it usable for individuals, sales teams and large organisations.
The free plan includes 300 transcription minutes per month. Pro adds 1,200 minutes and CRM sync, Business offers unlimited meetings for teams, and Enterprise adds advanced security and admin controls.
Otter.ai features
- Live meeting transcription — Real-time, speaker-labelled transcripts for Zoom, Teams and Meet.
- AI summaries and action items — Automatic recap of every meeting with next steps.
- AI Chat across meetings — Ask questions and get answers from all your past conversations.
- CRM sync — Send meeting notes to Salesforce or HubSpot (Pro and up).
- In-person recording — Record and transcribe conversations with the mobile app.
- Custom workflows — Automate what happens with notes after each meeting.
Otter.ai pricing
Pricing model: Freemium · From $8.33/user/mo · Free plan available
| Plan | Price | Includes |
|---|---|---|
| Free | Free | 300 transcription minutes per month, Live transcripts and AI summaries, Zoom, Teams and Meet |
| Pro | $8.33 / user/month | 1,200 minutes per month, CRM sync, AI Chat across meetings |
| Business | $19.99 / user/month | Unlimited meetings, CRM sync, Team features |
| Enterprise | Custom | SSO and advanced security, Admin controls, Dedicated support |
Integrations
Zoom, Microsoft Teams, Google Meet, Salesforce, HubSpot, Zapier, Dropbox
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Frequently asked questions
- Is Otter.ai free?
- Yes. Otter.ai's free plan includes 300 transcription minutes per month with live transcripts and AI summaries.
- How much does Otter.ai cost?
- Pro is $8.33 per user per month billed annually with 1,200 minutes, and Business is $19.99 per user per month with unlimited meetings. Enterprise is custom-priced.
- Which meeting apps does Otter.ai work with?
- Otter.ai joins Zoom, Microsoft Teams and Google Meet calls, and the mobile app records in-person conversations.
- What are Otter.ai alternatives?
- Popular alternatives include Fireflies.ai, Fathom, tl;dv, Read AI and Granola.