How to solve/fix the access point 22 error code on Spotify?

Spotify is a great way to listen to music online, and it’s also an excellent service for those who enjoy discovering new bands. You might have a problem with Spotify for many reasons, including that it won’t start up or you can’t access the app. But if your problem is that you keep getting an error code of “access point 22” on Spotify when you try to sign in, then we’re here to help. We’ll look at what this error code means and what steps you should take if it keeps happening after the initial attempt. As a result, some of the procedures listed are generic troubleshooting techniques that might aid in resolving various Spotify difficulties.

What is Spotify?

Spotify is a streaming service that lets customers access music from all genres, including rock, pop, hip-hop, and country. Spotify offers numerous perks to its subscribers, including a free trial period for new users and customized radio stations based on your preferred artist. The service also syncs with Apple Music, Google Play Music, and other online streaming platforms. In addition to listening to high-quality audio, Spotify also offers the ability to create playlists and download them for offline listening.

Troubleshooting Spotify’s “Access Point 22” Error

The “Access Point 22” problem on Spotify can be aggravating, but you can take a few actions to attempt to fix it. Here’s a detailed guide to help you troubleshoot and resolve the problem:

1. Check Your Internet Connection:

If you’re on a wireless connection and the problem still occurs, ensure your internet works fine. If you can access your network’s router, try using another browser. If you can connect to the internet but can’t use Spotify, your device must be set up correctly for wireless internet access. 

2. Restore Your Spotify Account:

If both steps do not resolve the problem, you might have lost access to your Spotify account. If lost, you can restore your account, but you must provide your username and password. You can also use the Spotify support page to recover your account, but you’ll need to fill out a form and wait for it to be approved.

3. Update Spotify:

In rare cases, an update might fix various technical issues with the app. Ensure you’ve got the latest version of Spotify, and then check for updates again. Downloading the update might take a few minutes, so you should try something else while you wait.

4. Clear Your Browser Cache:

If none of these three solutions work, it might be an issue with your internet browser or cached data on your device. You can clear your browser’s cache by restarting your PC and then using the internet to open another window. Once you’ve done that, close the other window and use only the one with Spotify.

5. Clear Cache and Cookies:

If clearing your browser’s cache doesn’t fix the problem, you might have to remove its cookies and cache. To do this, you must close the program and open a new window on your internet browser. You can then go to “Settings” and choose “Clear Cookies” and “Clear Cache.” Try using Spotify again after this process is complete.

6. Reinstall Spotify:

A complete reinstallation might also work to fix your problem. You need to download the program again from its official site to do this.

7. Install the Newest Version of Your Browser:

If this problem only comes up when using a particular browser, you might have to update it to the newest version. V5 (or later) versions of Google Chrome, Mozilla Firefox and Internet Explorer usually work best with Spotify, so we recommend updating those before attempting a different browser or when none of the other methods have worked.

8. Contact Spotify Support:

If you’ve followed all the steps above but still have an “access point 22” error when you try to open Spotify, it might be time to contact the Spotify team. They’re based in Denmark and can offer support via phone or email. Just say what version of Spotify you’re using and whether it’s being used on an iPad, iPhone or Android device.

Why did the Access Point 22 error code occur on Spotify?

Spotify is one of the best music streaming services, but it can sometimes be frustrating when you run into an error code that needs to be listed somewhere. We can’t explain why this error code was triggered on Spotify, but there are a few possibilities. The most likely case is that you have a problem with your browser, which caused a problem with Spotify when you tried to connect. 

The other possibility is that Spotify crashed every time you tried listening to music on that connection. In either of these cases, first try closing the browser and reopening it so that you can see if your problem persists. If that doesn’t work, try clearing your cache and cookies by going through your browser’s settings and following the instructions above. 


After reading this article, you should better understand what to do if you’ve encountered the “Access Point 22” error code on Spotify. Before trying any of these steps, it’s best to check your internet connection and ensure that it works properly before relaunching the app. If the problem persists even after attempting all these troubleshooting steps, then it might be time to contact Spotify to get help with your issue. 


Q: Does Spotify cost money?

A: Yes, Spotify is a paid service. While you can use it for free for seven days, you must pay for the subscription if you want to continue using the app. You don’t have to pay anything upfront, but when you register your payment method information, you will receive a Spotify gift card that gives you access to all the full features of the music streaming service.

Q: How much does Spotify cost?

A: According to the official site, the monthly subscription starts at €6.99. If you no longer wish to use it, you can cancel your subscription at any time by going online and changing your payment details.