T-Mobile Temporarily Stops Selling Sidekick

Submitted by lalit on October 12, 2009 - 9:48pm.

After announcing last week that personal information stored on customers’ Sidekick device – such as contacts, calendar entries, to-do lists or photos – that is no longer on their device after the Sidekick data service disruption is almost certainly lost as a result of a server failure at Microsoft/Danger. T-Mobile has now stopped selling Sidekick handset both in stores and on T-Mobile’s website. The website now says T-Mobile Sidekick “Temporarily Out of Stock”.

T-Mobile has also allowed Sidekick owners affected by data loss to drop their contracts and move to other handsets like T-Mobile G1 and Blackberries. T-Mobile is offering the handsets at price eligible for new customers with two your contracts to Sidekick customers. For example, T-Mobile G1 is available for $130 only.

In an official statement T-Mobile said recent efforts indicate the prospects of recovering some lost data may now be possible. In the event certain customers have experienced a significant and permanent loss of personal content, T-Mobile will be sending these customers a $100 customer appreciation card. This will be in addition to the free month of data service that already went to Sidekick data customers. This card can be used towards T-Mobile products and services, or a customer’s T-Mobile bill. For those who fall into this category, details will be sent out in the next 14 days – there is no action needed on the part of these customers. We however remain hopeful that for the majority of our customers, personal content can be recovered.