There has been a debate going on about Mac mini’s demise/update around blogosphere for past few months. AppleInsider is reporting that one of the mini loving customer got feed up with the guesswork and emailed Chief of Mac Hardware Engineering Bob Mansfield with his concerns. He didn’t receive a reply from Mansfield, but was contacted immediately by a person from Apple’s executive care division asking him to be patient and assured him that Apple was aware of mini’s market value.
"I got a prompt reply by phone from an Apple executive care person essentially giving me no new information but assuring me that Apple knew the mini was a popular machine and to be patient," the customer told AppleInsider. "I certainly appreciated the contact, and I think it was a nice way of letting me know that rather than bug their head guys."
Is it just me who thinks that Apple is contacting too many people? Apple has been known for their secretive nature and hence it feels odd that they have called or emailed three different people to console them. Anyway, it’s good to know that Apple is still working on the small desktop.