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Palm Re-Enables iTunes Support with webOS 1.2.1 UpdateSubmitted by lalit on October 5, 2009 - 3:18pm.
Over the weekend, Palm released webOS update 1.2.1 that brought back iTunes 9 support along with photo albums synchronization via iTunes. The Media sync feature will now allow for synchronizing photos without requiring the full-resolution originals. Palm also resolved the Exchange 2007 issue that stopped syncing of Exchange account in webOS 1.2.0 update. To enable syncing with iTunes Palm is using Apple’s USB Product ID and USB Vendor ID, even though USB Forum specifically warned Palm against doing this in September. We seriously don’t understand why Palm is making its customers suffer by not developing their own syncing software for Pre. We agree with Craig A Hunter when he says “Clearly, other companies know how to sync painlessly with iTunes music (see RIM's BlackBerry Media Sync for example), so why doesn’t Palm develop a syncing solution for their own hardware? The exact reason is unknown, but my guess is that it’s a combination of things. Perhaps Palm doesn’t have the resources to develop their own sync app. Or maybe they want some publicity. Or maybe they just want to push Apple’s buttons. Who really knows. But I seriously question the strategy and brains of any company that ties critical product capabilities to the unsupported use of their competitor’s software. I mean, really? Can it get any more ridiculous? Can you possibly send a more mixed, less confidence-inspiring, “we’re a bunch of hacks who can’t provide out own sync software for our products” message to customers?” You can get more information about webOS 1.2.1 update on Palm’s website.
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