Verizon Issues Anti-iPhone Material for Its Authorized Personnel and Agents

Submitted by lalit on August 25, 2008 - 6:37pm.

BGR got their hands on an internal Verizon wireless document that the company is giving to its sales agents to help them convince current and potential customers to not go for the iPhone. The document is labeled “3G iPhone Myths” and it attempts to challenge iPhone selling points. The three myths it covers are - 3G iPhone is now twice as fast, the new 3G iPhone is now half the price and iPhone data plan includes all data.
Verizon itself dismisses its first point by saying “The new 3G iPhone will be twice as fast only where AT&T has 3G coverage.” But then it points out that only 50 percent of US population has 3G coverage. Come on, Verizon haven’t you seen the promotional materials that AT&T and Apple use, they clearly write that for faster speeds you will need 3G coverage. Additionally if you are buying an iPhone in an area where there is no 3G coverage, AT&T and Apple inform you that you won’t get 3G data. It is also a known fact that HSPA connection is faster than EVDO Rev A.
The second myth that Verizon wants to clear is that the iPhone 3G will cost more than the original iPhone over the span of two years. Verizon says “They cut the device price by $200 but raised the service price by $240.” Verizon should be thankful to AT&T that they raised the data price from $20 to $30. If AT&T had continued with $20 data plan it would have forced Verizon to lower its data rates further.
The last myth according to Verizon is iPhone data plan covers all data. Verizon points out that its premium data plan includes navigation, MMS, SMS and over the air music service, whereas iPhone data plan doesn’t. The best part of the iPhone is that it is not dependent on the carrier to get new features, if some company makes the navigation software you can add it to iPhone via App Store without having to worry about carrier. We believe that email is a better alternative than MMS and as for SMS you have to pay extra to AT&T for that. The last thing on Verizon’s list is over the air music. Verizon charges $1.99 for each song when you buy it over the air using your mobile phone.
If a company starts sending this kind of internal memos, it’s a clear sign that they don’t have an equivalent or better product to offer. And hence are trying to misguide its customers about the products offered by other companies.